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Go to the shopShipping policy
Shipping & Delivery
At Pintta, we want your order to reach you quickly and safely.
In-stock items: Your order will be dispatched on the next business day after order confirmation. Dispatch means handing the order to the carrier; it is not the delivery date. Delivery time depends on the destination and shipping service.
Goodyear / Made-to-Order items: Only products explicitly identified as Goodyear / Made-to-Order can be ordered without stock. Estimated production time is 2–3 months after order confirmation, excluding August, plus shipping time. Shipping estimates shown at checkout apply after dispatch and do not include production time. Sold-out sizes of other products are unavailable to order.
Shipping rates and transit times
| Destination | First pair | Each additional pair | Transport after dispatch |
|---|---|---|---|
| Portugal and Spain | €10 | +€5 | 2–3 business days |
| Other European Union countries | €35 | +€15 | 2–4 business days |
| Norway, Switzerland and the United Kingdom | €40 | +€20 | 2–4 business days |
In these destinations, only paid standard shipping is available, regardless of the order value. There is no free or express shipping. The shipping charge is the first-pair rate plus the additional-pair rate for each additional pair.
Checkout is available for orders of up to 10 pairs to these destinations. For larger quantities, please contact info@pinttashoes.com or WhatsApp +351 939 258 244 to arrange shipping.
These transit times start after dispatch. For Goodyear / Made-to-Order items, they are added to the estimated production time of 2–3 months, excluding August; they do not represent the total delivery time.
For other destinations, the existing shipping rates and conditions remain unchanged. Shipping costs vary depending on the destination country, weight and shipping method and are shown at checkout. For more information, please contact info@pinttashoes.com.
After confirming your order and receiving payment, you will receive an email with the shipping details and the estimated delivery date.
Product Unavailability
If an item is unavailable, we will notify you within 5 business days. If you do not wish to receive a replacement, we will refund the amount paid.
Missed Delivery
If you are not at the delivery address when the order arrives, we will send you an additional invoice with payment instructions.
You can reschedule delivery within one month, provided the previous delivery fee has been paid.
Defective or Incorrect Items
If you receive defective or incorrect items, please email us at info@pinttashoes.com.
You can also reach us via WhatsApp: +351 939 258 244.
