Shipping policy

Shipping & Delivery

At Pintta, we want your order to reach you quickly and safely.

Orders placed before 12:00 PM will be shipped the same day. Orders placed after this time will be shipped the next business day.

Shipping costs outside of Portugal vary depending on the destination country, weight, and shipping method. For more information, please contact us at info@pinttashoes.com.

After confirming your order and receiving payment, you will receive an email with the shipping details and the estimated delivery date.

Product Unavailability

If an item is unavailable, we will notify you within 5 business days. If you do not wish to receive a replacement, we will refund the amount paid.

Missed Delivery

If you are not at the delivery address when the order arrives, we will send you an additional invoice with payment instructions.

You can reschedule delivery within one month, provided the previous delivery fee has been paid.

Defective or Incorrect Items

If you receive defective or incorrect items, please email us at info@pinttashoes.com.

You can also reach us via WhatsApp: +351 939 258 244.